Our commitment
Nordpix is a curated platform for licensed Nordic photography. Every photo on this platform is uploaded by the photographer who created it. Photographers confirm at upload time that they own the copyright and have the right to license the work.
We take intellectual property rights seriously. If you believe content on Nordpix infringes your copyright, this page explains how to report it and what happens next.
Legal framework
Nordpix is operated from the European Union and is subject to EU copyright law, including:
- EU Directive on Copyright in the Digital Single Market (2019/790) — which governs platform liability and rights management for online content.
- Norwegian Copyright Act (Åndsverkloven) — which provides the primary legal framework for copyright protection in Norway.
- Berne Convention — international copyright protections recognised across 181 countries.
While Nordpix is an EU platform, we also process takedown requests consistent with the US Digital Millennium Copyright Act (DMCA) as a courtesy to international rights holders.
What photographers agree to
When a photographer uploads content to Nordpix, they explicitly certify that:
- They are the sole author and copyright owner of the work, or hold all necessary rights to license it.
- The work does not infringe any third-party copyright, trademark, privacy or publicity rights.
- If the work depicts identifiable individuals, a valid model release is held for commercial use.
- If the work depicts recognisable private property, an appropriate property release is held where required.
Photographers who upload infringing content are in breach of our Terms of Service and may have their accounts suspended and content removed immediately.
How to report infringing content
If you believe content on Nordpix infringes your copyright, send a written notice to copyright@nordpix.eu with the following information:
- Identification of the copyrighted work — describe the work you claim has been infringed (e.g. title, registration number, or a URL to the original).
- Identification of the infringing content — provide the full URL(s) to the content on Nordpix that you believe infringes your copyright.
- Your contact details — full name, email address, postal address and telephone number.
- A statement of good faith — that you have a good-faith belief the use of the material is not authorised by the copyright owner, its agent, or applicable law.
- A statement of accuracy — that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on their behalf.
- Your signature — physical or electronic signature of the copyright owner or authorised representative.
Incomplete notices may delay processing. We may request additional information if needed to assess your claim.
What happens after a report
We aim to respond to all valid copyright notices within 48 hours.
- Receipt — we acknowledge your notice by email.
- Review — we assess whether the notice is complete and the claim is plausible on its face. We are not in a position to adjudicate copyright disputes, but we take all credible claims seriously.
- Notification — we notify the photographer that a copyright claim has been received regarding their content.
- Takedown — if the claim appears valid, the content is removed from public view pending resolution. The photographer's licence earnings from the disputed content are placed on hold.
- Resolution — content is permanently removed if the photographer does not submit a valid counter-notice within 10 working days, or if we otherwise determine the claim is well-founded.
Counter-notification for photographers
If your content has been removed following a copyright notice and you believe the removal was in error — for example, because you hold all necessary rights or the use constitutes fair dealing — you may submit a counter-notice to copyright@nordpix.eu.
Your counter-notice must include:
- Identification of the content that was removed and its previous URL.
- A statement under penalty of perjury that you have a good-faith belief the content was removed as a result of mistake or misidentification.
- Your name, address, email and telephone number.
- A statement that you consent to the jurisdiction of Norwegian courts (or, for photographers outside Norway, to the jurisdiction of the courts in your country of residence) for any legal action arising from the removal.
- Your physical or electronic signature.
If a valid counter-notice is received, we will notify the original complainant. If they do not initiate court proceedings within 10 working days of receiving the counter-notice, we may restore the content.
Repeat infringer policy
Nordpix operates a three-strike policy for photographers who upload infringing content:
- First valid claim — content removed, written warning issued.
- Second valid claim — content removed, account suspended for 30 days, pending earnings reviewed.
- Third valid claim — account permanently terminated, all content removed, pending earnings forfeited.
Accounts that upload clearly infringing material (e.g. obvious copies of well-known works) may be terminated immediately without prior warnings.
False claims
Submitting a false copyright notice is a serious matter. Under both EU and international law, knowingly misrepresenting that content is infringing may expose the complainant to liability for damages, including legal costs incurred by the photographer whose content was wrongfully removed.
We reserve the right to disclose information about bad-faith complainants to the affected photographer or to relevant authorities.
Content that is not copyright infringement
The following are not copyright claims and should be directed elsewhere:
- Privacy complaints — if you appear in a photo and object to its publication, contact privacy@nordpix.eu. Under GDPR you may have the right to erasure.
- Trade mark complaints — contact legal@nordpix.eu.
- Content you dislike but do not own — we cannot remove content simply because you find it objectionable. Use our contact form for general complaints.
Contact
All copyright notices and counter-notices: copyright@nordpix.eu
General legal enquiries: legal@nordpix.eu